Privacy Policy

Last updated: April 10, 2025

1. Introduction

Mapier Labs Inc. ("Mapier," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Mapier mobile application and website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and profile information you choose to provide.
  • User Content: Posts, doodles, comments, and other content you create within the app.
  • Communications: Messages you send to us via support channels or in-app feedback.

2.2 Information Collected Automatically

  • Location Data: With your permission, we collect precise geolocation data to power map-based features. You can disable location access at any time through your device settings.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: How you interact with the Service, including features used, pages visited, and time spent.
  • Log Data: IP address, browser type, access times, and referring URLs.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Personalize your experience with AI-powered recommendations
  • Show you relevant events, places, and people nearby
  • Process and respond to your support requests
  • Send important service updates and notifications
  • Detect, prevent, and address technical issues and abuse
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information in these limited circumstances:

  • With Other Users: Your public profile and content you post are visible to other Mapier users based on your privacy settings.
  • Service Providers: Trusted third-party companies that help us operate the Service (e.g., hosting, analytics), bound by confidentiality obligations.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required for legal compliance.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Disable location tracking through your device settings
  • Export your data in a portable format

To exercise any of these rights, contact us at hello@mapier.ai.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Mapier Labs Inc.
San Francisco, CA